I would like to thank Lammetjie Mthetwa for helping us with everything. You are one in a million!!! I know we as customers can be demanding, but you are a star!!! With me out of my mind you kept calm and supported all my demands. I hope this medical fund knows that they have someone that knows how ...
I would like to say a big thank you to Shuaib Khan for always going the extra mile when we require urgent assistance. It is much appreciated. He does an outstanding job. Thanks Shuai ...
This is the third time that I'm complaining about Bonitas without anyone getting back to me, all they say is they are aware of the complain and will get back to me, The claim that they have paid Ekhurleni Medi Clinic and my mom got threatening sms from the hospital that she has not paid. Due to ...
We have been members of Bonitas Medical Aid since January 2012 and to this day, we are still without membership cards. This after numerous calls to the scheme and endless emails sent with my postal address requesting cards. Exactly four weeks ago I (once again) phoned the call centre and spoke to ...
He is always in a good mood and willing to help, no matter how difficult a query can be, he will go extra mile. big ups Pat. ...
Im so disappointed in the merge between prosano & bonitas medical aid! prosano's service was always great! friendly, informed staff answered your calls within a few rings and was always able to sort problems out! when we were informed about the merge with bonitas we were told in several mail ...