I phoned Bonita's for a certificate of membership on behalf of my husband that is deaf over the phone and mainly he can't speak english well. (Remember I am also on this medical aid) I gave everything to them, his ID No, Cell No, Address and even his bank details, and still they refuse to email me ...
To Whom it may concern PH Potgieter Member Number: 24002736107 ID: 8308285020086 This month my account was debited twice for the same amount? Why? No one has contacted me prior to explain to that this would happen or why? I haven't received any invoices or statements. Please get back to me asap. ...
On 26 .02.2013 i called Bonitas call center and spoke to Olivia. I wanted to find out why bonitas cacancelled her medical aid. She told me that they haven't received contribution for February 2013. i explained to her the reason why bonitas hasn't received her contribution is because she went on ...
I was contacted by Bonitas on 15 Jan 2013, saying that my payment did not go through for February but it was a problem on their side. I called back on 18 February to make an payment arrangement for the arrears. We agreed that 50% of the arrear will go through 1 March and the other 50% 1 April 2013. ...
In January this year I changed my medical aid from a Boncap to a Bonessential option (a monthly subscription that would change from R1416 to R979 per month). This was to be effective from the first of January 2013. Come February, I was still charged the higher Boncap rate and I was not refunded. ...
To whom it may concern, I am really disappointed in Pharmacy Direct so I would like to collect my medication from Dischem Raslouw because I can not afford develop resistant from my treatment since I had to default today after all the effort I made today of going to their offices to address the ...