WOW! It seems like every year I have to cough up extra above the R5000 that is paid monthly. 3 months into the year and it has already happened twice! 1. The medical aid has refused to pay for braces, claiming that it was not a severe medical condition. 2. Claims that should fall into the PMB ...
I am appalled at how such a large company as Bonitas is unable in my opinion to employ or train competent staff. I submitted a claim that I had already paid for at the end of January 2013 and received an sms that this claim amount would be refunded to me. I waited but received no refund. I ...
I have been a member of Bonitas Medical Scheme for 11 days but so far all I have is complaints instead of good service I was promised prior to joining. The names I have requested to use on my medical aid card are not the ones I requested. I was also asked to state if I was on Chroninc with my ...
I changed Medcal Funds in 2012 and since then I have been struggling with Bonitas to pay certain accounts. When I query the situation, they just tell me that they will re-submit the account to the Claims Dept. Up to date a certain account with CANSA has been outstanding for 6 months. Once I ...
I am 33 weeks pregnant and decided to call Bonitas Boncap call centre which is administered by medscheme this year to make sure that the e-mail i got from primecure which administered bonitas boncap last year was correct. The email stated that i would get 2 extra consultations in this pregnancy ...
My medical aid has been suspended with no notification what so ever. Payment has been made to date. I Faxed a bank statement yesterday, marked attention Lebo.(fax no: 011 7587700 ref no: 070313QSMTYL) Ever since Pronsano has amalgamated with BONITAS I have had no joy. I have wasted money making ...