In february I called Bonita's as I had not been debited my monthly contribution and it was already the 8th they said I could do a manual payment or wait till the 15th to be debited, I said I would do the manual payment and asked if this would be an ongoing problem and was assured it was not. The ...
I received an sms notification to say that they will debit my account on the 15th of March 2013 because they had not debited my account at the beginning of march due to technicalities. The problem with Bonitas is that their admin system is so bad, it is as incompetent as they come. They are late on ...
My son was born on the 27th of May last year. His birth was registered and birth certificate was obtained; he was registered on my medical aid, and the hospital's account was submitted to Bonitas, all within the required time frame for his hospital costs to be covered. I discovered in January that, ...
Good day W M KRIEL- MEMBER NO 02025406773 PRE AUTHORISATION NO 70583970 On the 31st January 2013, I saw a Neurosurgeon with regards to a numb feeling going down my Neck into my right arm, then down the right side of my body. After an MRI scan, and XRAYS, my doctor said he would like to do a ...
I called Bonitas to move up to a better option. They told me that i can only do it at the end of the year, with will then be affective from January 2014. The reason for this was because I already started using my benefits. I could understand it if I wanted to move to a lower option, but i want a ...
In August my wife suffered a miscarriage. When it happened we visited her gynaecologist and he subsequently submitted a claim to Bonitas. In October my wife fell pregnant again and after a sonar in December, I phoned Bonitas to inform them that she was pregnant. After our next sonar, we were ...