I am disgusted at the level of service and unproffesionalism at Bonitas. After you took over the Prosano clients I ahve been inconvenienced since some bright spark loaded an incorrect branch code resulting in my contributions not deducted. I ahve had to exhaust time and money to call agents who ...
I sent a claim on the 4 March 2013 but when i call to follow up on my claim they would tell me they have escalated it to the claim department (i made 3 Attempt to find out why it was not processed) but Olivia Plaatjies make sure that she followed up with correct people and came back to me to tell ...
Before joining Bonitas I compared 6 of the best medical aids this country has to offer. After two weeks of researching and reading the fine print of each of these suppliers Bonitas came out tops. Bonitas is by far the best value for money medical aid cover you can get. About 4 months after joining ...
I have been a member of Bonitas medical aid for many years. Alexander Forbes pays part of my contribution and I pay the rest. After they did not receive a payment from Alexander Forbes for March 2013, my cover was suspended without warning or inquiry from Bonitas. Alexander Forbes has proof of ...
Aby born 14 weeks premature, medical pays for 2 months in ICU. Now that the baby must have vaccine against deadly RS virus - 6 injections at R10850.00 - they say this is outside of the benefits of policy. They will however pay for her readmittance to ICU should she contract the virus. This desite ...
Once again Bonitas has up. In January an amount was simply deducted off my bank account without conferring with me. I ended up complaining through Hello Peter to finally get that problem resolved. In February my monthly premium was not deducted, once again after contacting Hello Peter the problem ...