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Bonitas
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Bonitas
Emergency authorization

I was admitted to hospital in Cape Town following a Mountain Bike accident. When the call was logged the Monday morning, Olivia Plaatjies was the employee handling the matter and she went out of her way to get everything sorted for me and give me peace of mind so I could focus on my health. Thank ...

Bonitas
Lack of service

Received a letter of an outstading debt, paid the account and sent the proof to Lerato Mashile as per instructions on the letter. My account has been handed over to NICS despite her assuring me that it was allocated. From: Lerato Mashile [Email Removed] Sent: Wednesday, December 05, 2012 4:12 PM ...

Bonitas
Shocking co-payments!

I was admitted to hospital on 25 Feb 2013 for a C-scope, and a G-scope. I am on Primary plan. I had to pay in a R1000 co-payment before being admitted - acceptable. After recieving a statement from the doctor doing the procedure, i am liable for another R1200! - UNACCEPTABLE. I pay R5000 per month ...

Bonitas
WANT TO HEAR RECORDINGS

150313QT79HD - Hellopeter Complaint W M KRIEL THIS IS MY REPLY TO BONITAS. Good day Lammetjie, You mention in the last paragraph that the code 2793 was approved, I spoke to Tanya in hospital on the morning of the 19th while in hospital and she Advised the code was not authorised. You need to listen ...

Bonitas
Daylight! I pay, Bonitas saves!

Ive been with Bonitas for about5yrs, Ive been to see the Dr about 2ce since Ive started with them, Ive been in hospital 2ce, 1emergency (also a problem about Bonitas not paying for that)&1ce for an Op, also payment issues by Bonitas. In the last 2 1/2 yrs I've been to see my Dr 1ce, I havent ...