I am incensed at your night shift team, it's 23:00 on the evening of the 7th January. My alarm was activated a short while ago and upon receiving a call from your night sasked for my password. There have been quite a few instances in the not too distant past where friends and neighbors alike have ...
On the 5th of December my house was robbed by 3 armed criminals. After they had left we pressed the ADT Panic button. The Security Company sent 1 office to our house after about 35-40 minutes. The officer came walking slowly as if he was lost didn't know he was on duty and anything was possible as ...
The sales person told me that the application for the security alarm system was approved, and I needed to pay the required fee ahead of installation. The deposit was made on the 27/09/2013 and my name and surname appear as the reference on the deposit slip, but later was told that the application ...
They do not respond to emails. After some fights about excessive billing I am fed up, they serviced the alarm, but this did not help. Then, We had another situation where the alarm went off, but no one arrived or phoned me. We then had a case where we got home and found our one dog dead. They where ...
We received a mysterious deduction of R355 over and above our normal alarm rental fee this month, debited to ADT off our bank account. Apparently it is for our alarm going off excessively in December. After spending over an hour on the phone with various ADT departments, I am still none the wiser ...
Good day, firstly I would like to start by saying how angry I am at ADT, they broke into my house in August 2013, and ADT could be there in time to stop them? then we had to put beams around the house for exstra protection where the tech promised us that our dogs would be a problem for the beams ...