On Sunday 29 December 2013 my husband and I was armed robed in our house in Valhalla Centurion at approx 11 am. Our alarm was deactivated because it was morning and I was doing general cleaning. After this incident i decided to test my alarm on the 6 January 2014. I pressed the panic button to see ...
ADT has a new billing process in place for visits to your premises in excess of 5 visits a month. I have recently been billed (and the funds deducted from my bank account) for excess vistis to my property. The problem is that ADT can not proof that they have visited my propoerty more than 5 times ...
AFTER SPEAKING TO THE ABOVE MENTIONED PEOPLE, STILL NO OUTCOME WILL SOMEONE RESPOND TO ME WHEN MY HOUSE IS BURGALED AGAIN AND MY FAMILY IS HURT. WHATS THE POINT OF HAVING A SECURITY COMPANY IF YOU DO NOT FEEL SAFE HAVING THEM. I HAVE A 21 MONTH OLD BABY AND NEED A SECURITY COMPANY THAT CAN ASSURE ...
On the same day last week, my alarm activated 2twice on the same day and ADT took on both occasions more than 1 hour to attend to the call. 2 days ago we activated the panic button and ADT did not call or come to my property, up until today no call or follow up. been with ADT for almost 8years, pay ...
Further to my previous complaint, I am pleased to advise that my problem appears, at last, to be resolved. Peace at last, two days and no responses to continuous false alarms. Thanks to Werner (Technician - B&H Electronics) for attending to my fault outside of normal working hours, and for the ...
I have called, e-mailed, written on your Facebook wall, used the app on FB to submit but still it seems you have no regard for your customers whatsoever. I had first called you East London office to book an appointment for a technician to repair our alarm. I was told there are no technicians ...