In the beginning of February 2013 I signed a contract for the installation of CCTV cameras at my residence. The installers pitched at my home on 12 February. Unfortunately they could not install the system as they did not have all the materials, so it was rescheduled for 18 February. That day the ...
After I posted on Hello peter 2 weeks ago - someone from phoned me (did not resolve my issue). We CANCELLED our contract a month ago (written email) - NO CONFIRMATION from ADT that they received this... I am still waiting for my CORRECT invoices (which I've paid in the meantime) - NO RESPONSE! I am ...
First we had a lightning strike damage our alarm system. ADT was contacted for repairs. I had an appointment with them for the Tues, and they ensured me that the technician will contact me 1 hour before arrival. No one contacted me. That afternoon I get a letter stating that the technician ...
Terminated service with one months notice. Written confirmation and three telephonic confirmations. No response from ADT 2 months later. No feedback, no call back and bank account is still debited with monthly amount. If you contact their call centre you can be assured that you will stay online for ...
I have been an ADT Subscriber since June 2012 and have been charged for ADT Armed Response on a monthly basis without ever receiving a monthly statement/invoice for the service via email or post??? What's worse is the debit order amounts fluctuate as ADT feels necessary however I'm unable to query ...
We had an incident at our house and our panic buttons did not work. I phoned ADT Security who informed me that it was the company who installed the alarm systems fault. There was no installation, it was merely a change of alarm company. On the 11th February 2013 ADT sent a technician to ...