In the month of Sep 2013 we requested the service from ADT to be cancelled. Which they requested that we have a writing letter of cancellation, which we did and faxed it to the given nr. They have informed us that money would be deducted for the next month in October which we agreed. The new alarm ...
ADT is being hard headed and insisting that I must pay R1300 to get out of this contract. They are ignoring the law when it comes to this because they have breached the contract by not honouring our agreement and failing to rectify the breach over and over again. can you please intervene ...
I CANCELLED MY SECURITY ON THE 30TH NOVEMBER 12. THEY HAVE CONTINUED TO DEDUCT FROM OUR BANK ACCOUNT THE MONTHLY SUBSCRIPTION. I CANCELLED THEIR SECURITY BY TELEPHONE ON THE 30TH NOVEMBER OF WHICH THEY HAVE A RECORD, BUT THEY SAY THEY NEVER RECEIVED A FAX FROM ME CONFIRMING THE CANCELLATION. I ...
I was contacted several weeks ago and told my account was in arrears for several months. I sent proof that payment had in fact been made to three different staff members - no one has bother to revert to me or follow up, and the incorrect arrears still reflects on ADT's records. This is some of the ...
We act as the administrator's of a deceased estate. After many requests ADT is not closing the account and statements are still being send to the deceased address. ...
We had 4 accounts with Adt on the 03/12/2012 we have canceled 4 at the same time Pin00101.Red00222, Red00213 and Red00214. for some reason RED00213 and RED00214 was not stopped and we have done this by e-mail and also have the prove on the 18/01/2013 I have contacted them again and resend the ...