On 24 April 2012 my husband purchased a battery over the counter and paid cash for it at the ADT Security Cape Town branch. A receipt was issued for the purchase amounting to R335.16. Since then I have been receiving statements reflecting the R335.16 as "outstanding". I called Neo in the ...
ON the 26th February 2012 at 17H50 my alarm went off and it took ADT Security Officer up to 18H35 to get into my house to see what was going on, the funniest part is that i went past them on the roar which is 2KM from my house. Whats wrong with you ADT? Are you still keen on providing a service to ...
Hi, I took out a contract and we changed it to a month-to month contract. I cancelled this a year ago. We have continued to be billed to date, despite numerous calls to the call centre. I was then told that we had a 3 year contract. When I asked for a copy of this contract as the copy we have was ...
Spoke to Busisiwe at ADT yesterday about a cancellation that I sent in last year January 2012. I asked why my contract was not cancelled in September 2012 when the contract was up. I was told, that a cancellation letter can only be sent in 1 month before cancellation. No more, no less. So because I ...
After cancelling alarm contract on the 1st April 2012, ADT did not decommission (disconnect their telephone line) alarm thus running up my telkom by thousands of rands without me knowing, until i received my Telkom accounts and after enquiring they furthermore promised to refund in full, only to be ...
Paid in cash for installation then they stil deduct from my account the same amount and trying to get my own money back i'm told takes a maximum of 10days. So after 12 days i'm still trying to get my money, no one helps me, get cut off while waiting 5times. Stil havent managed to speak to anyone ...