A few weeks ago I tested my alarm - one panic did not work. The agent I spoke with - informed me over the phone I can cancel the panic zone and when I have fixed call back to reactivate panic zone. Upon the panic button being fixed -I call ADT - and they said they will send someone over (Nkososana ...
I Just want to make everyone aware of ADT, their putrid customer service and dont care attitude - this is all testimonent to the fact that they are not a compnay that even responds on halo Peter..I urge potential customersNOT TO SIGN UP with ADT -the irony is they are supposed to protect you from ...
We had a break in at our business in 2011, ADT did respond to the call out but failed to actually walk around our building. The broke in and caused thousands of rands damage and lots of items. The left but returned after one hour to continue this their "Shopping spree". After this we had ...
This afternoon at 14:00 I was called by a neighbour and told that there was a burglary in process at a house close by. I called ADT and asked them for a vehicle to be despatched to my house to check as I was not at home. I then rushed home only to find that ADT never pitched. I waited for 30 ...
I have logged this complaint before. I have also phoned ADT on numerous occasions. I have posted the complaint on their website as well. No one has ever called me back to discuss the hello peter complaint or the complaint i put on their website. It is impossible to get through to anyone senior at ...
I'm writing to inform you that I had a negative experience with one of the ADT Security staff at your JHB location on February 20. My reference number is 17866488, and the person who is handling my query is Kuben Moodley. First of all, I recognize that you, as the reader of this complaint, are not ...