I have been with ADT for over 7 years and very seldom have problems with the Response Team who are usually quick, courteous and efficient but the Accounts department is another story. In their wisdom ADT have decided that I short paid them by about R 200 .00 - this so called debt does not in fact ...
SECOND TIME THIS HAS HAPPENED: Found ADT in the courtyard, German Sheppard and Maltese were at the gate. Drove in garage went to ADT to say all is ok & dogs wont bite, he can leave premises Maltese followed me, barking. German Sheppard outside the garage, barking.. ADT did not take out his ...
Good day, i recently requested for an alarm to be installed including multiple pet friendly sensors. the person who came to do the quote saw the size of my dogs and i advised of their weight. the installation guys also saw my dogs and were also advised on the weight and advised the unit provided ...
I supposedly canceled my contract last year but ADT is still taking my money each month. I was reminded this afternoon when my alarm went off at 15:45 and the security guard arrived at 16:40. The call center called to alert me, when I asked why they were only calling now they responded by hanging ...
We received the contract from ADT, to find out Pro Active initialed as my husband where he acknowledged the terms and conditions, that is, I was holding on for Adt for more than 15 min and I was told ADT will call me back, so this is what it comes down to, using Hello Peter so the whole world can ...
Hi. I get calls from ADT stating my panic button has been activated which is in correct. They do not respond or return calls regarding these problems (managers). They are never there when you need them, example: last year September my home was broken into, ADT took 25 minutes to respond. Their ...