Lastnight at 20:22 the alarm went off, at 20:26 i got the initial phone call (which i feel should have been sooner), then at 21:50 i heard ADT at the gate responding to the activation that happend at 20:22, it then preceeded with a phone call from ADT stating they giving me feedback and apologising ...
I have had a billing query with Adt for the last 2 months Adt have billed me for call outs which have not happened. They cannot prove this after 2 months I have emailed Dorothy Mann and Vusi Ngwenya and [Email Removed] and have not received any resolution to my query. I have called their call ...
We realized last year October 2012 that a service was being charged, that we weren't receiving. We called and cancelled that service so that we still would not be billed for this. With this cancellation of that service, we still got charged for it to this day. ADT kept passing the buck and I was ...
Good day I have written a complain - a week and a half ago regarding ADT not paying my money back since last year. SInce then they promised to re-imburse the money, but failed to do so. I am still not happy as the money should have been in my account last week and Friday as per their promise. ...
My ADT alarm is triggered A LOT, mainly becuase of one faulty motion sensor and one faulty door sensor. I will commend adt for one thing, every time the alarm goes off, they are at our gate asap. But that's where my compliment, and they, stop. As adt doesn't think it worth the effort to jump the ...
After complaining through Hellopeter, we had a response from ADT and eventually a technician - contracted by ADT as they don't have their own staff - attended to our problem on Wednesday 16 March. He wrote a report to ADT stating that the one sensor in our garden was faulty - this is only a month ...