AfricaComplaints.com » Security » Complaint / review: Adt Security - 1hour and 30 mins late for Alarm activation | #72168

Adt Security
1hour and 30 mins late for Alarm activation

Lastnight at 20:22 the alarm went off, at 20:26 i got the initial phone call (which i feel should have been sooner), then at 21:50 i heard ADT at the gate responding to the activation that happend at 20:22, it then preceeded with a phone call from ADT stating they giving me feedback and apologising for the feedback being so late (as the ADT had just left) i confronted her and said that it is ridiculous that they pitch up 1 hour and 30 mins late she said to me that they had back log!! i mean that is not my problem.by that time i could be dead and they would have taken eberything i own!

This is really starting to irritate me, i dont know how many times i have complained!

i think this is my last straw i am cancelling today!!

I am not going to pay for a service that i am not getting!

Date:

Company: Adt Security

Country: South Africa   City: Westrand

Category: Security

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