This is my first ever complaint on Hellopeter. Everytime I call on ADT for assistance I get an agent on the line who either cuts me off or knows nothing about their alarm systems. Previously, I've had to figure out on my own how change an alarm code because agents refused to help me & insisted ...
In August 2012, ADT contacted me about failed debit order. I gave thm new banking details & on 04.10.2012 I paid R975 for the months tht were outstanding (June, July &Aug). To my surprise, ADT still went back & debited the old acc which was no longer in use & was now costing me ...
I have a problem with the alarm company ADT. I've been having this problem since the day they installed it on 17 December 2012. They guy that sold us the product, Paul, promised us a whole lot of things and till today we have had nothing but bad service from ADT. We were promised, by Paul, that we ...
I just want to thank Tracy Rajnarain (Technical manager) for the excellent service that she has provided me. Tracy solved my problem out the same day that I have contacted her. Tracy went out of her way to help me and did follow ups and courtesy calls to ensure everything is solved I really hope ...
Stil after various queries no one can answer me what is happening regarding a debitorder payment which ADT took which was already payed a month before!! No answers, I dont think they have a accounts department, cant seem to reach them! 1 Its been almost 2 MONTHS and still i havent received my money ...
Alarm going off. reported on several instances, had to disconnect battery to stop alarm and switch the power off.. service dept been out twice and wrote reports without repairing alarm and charged R480 twice, alarm STILL not working. no resolution. never arrived after promised they will arrive ...