I am not happy with the service level provide from ADT security and I am not explaining my situation as your calls are recorded, all I would like to say is that my frustration starts with you charging me R462 for call out fee when my monthly instalments is not even that amount, then all you do is ...
Good afternoon On Thursday 14 March I arrived home at around 1640 to find that my house had been broken into. Two windows had been broken. When I entered my house I found that my alarm was still armed. During the break-in my alarm did not go off. I phoned ADT on 0861212400 to enquire why my alarm ...
Adt withdrew R908 from my account for a technical call-out when I stated on the form that I would pay by EFT. I noticed that the money was missing on the 28/2/2013. Now I can understand mistakes happening with accounts but the response from the ADT call centre has been the worst I have ever ...
17 JANUARY 2013 at 06H50 we locked up and left home for work. The ADT system was installed 3monts prior to the case and never worked properly. At 13H28 my husband were called at work and informed of a break in at our home. He immediately left from work. At his arrival the sirene was going of every ...
On 26/01/2013 I had a break-in at about 15h30 and it took ADT armed response more than 15minutes to respond when my alarm went off. I laid a complaint through their control room and never got any response. On the 14/02/2013 within one month I had another break-in at about 11H33 and it took ADT ...
ADT has changed their banking details, i updated my internet beneficiary to reflect, made a payment in October and it still does not reflect on my account. I have recreated another beneficiary and made a small payment to check if this reflect, payment was made in March still not reflecting. I have ...