ADT Does it again: 1. Yesterday my alarm went off at home- I asked them to send out a unit. Time: 15:18. I rushed home - got home 15:51. No response from ADT. 2. Tested my alarm (Panic Button): at 15:52; 15:57 & 16:06 - they did not respond by calling - confirmed. 3. Response Unit pitches up at ...
My first request was met with an automated response from ADT. to date no one has called me back or processed my refund. How on earth do customers deal with these companies when they from you and have no decency to get a real person to call or even do the refund. It is now MARCH AND I STILL DON'T ...
Dear Hello Peter, ADT write a letter to me and state that I owe them R2 422.28. This cannot be true. On the 7th of February I send ADT's statement (that reflects only their invoices but none of my payments) and all my payments to Zamashenge. I've asked her to send me a statement indicated all her ...
Called Sales call centre with regards to upgrading our security system, spoke to Sipho who was very professional and confirmend a appointment for 17H30 with a rep by the name of Arnold. Well after re-arranging my schedule to be able to meet with Arnold only to find that Arnold was a no show! ...
Scary to think that we put our safety in the hands of the most incompetent company that I have had the displeasure of dealing with. Since installation in November 2012 I have had nothing but headaches but I'm sure they sleep well as long as I keep paying my monthly fees. I have had technicians out ...
I have being a customer for the past 7 years with ADT & I am totally disappointed with the service that I have received from you guys on the 25/03/2013 At around 11.45pm my alarm went off & before I could proceed to the phone the call was cut. I was a bit hesitant to even proceed to the ...