As far as I was aware, the national consumer act allows for cold calling between 18H00 and 19H00 only. Despite this I had a call at 20H00 last night (Friday night). The sales person was most indignant when I told her it was against the law, to call me at that time. Previously I have received ...
I called ADT this morning to cancel my account. I phoned the nr on their statement, but was but through to the technical dept. The lady tried to help me, but none of the info I gave her came up on the system. She put me on hold, and wonderfully the line was cut. I tried to cancel my contract last ...
We rent a house in Kraaifontein, our contract states we have to pay the alarm every month. In the beginning everything worked and we had no problems until we were told to pay into a different bank account. We were given a new reference to use and we did so. Suddenly we started getting calls and ...
On Fri 15/03/13 at about 08.10 am, my husband was hijacked at gun point in our driveway, in Hurlyvale, Edenvale and my Honda Jazz was taken. At about 08.15 am I telephoned ADT to report the incident and advise them of the registration number of my vehicle, so their patroling vehicles could be on ...
A fee for a technical service was charged on 27Feb, which we requested to be billed over 2-3 months as it is an exorbitant amount. No-one bothered to respond. After various phone calls and emails (spanning from 27Feb to 14Mar), we managed to organise that the debit order only go off after the 29th, ...
Signed a contract with ADT on 14th December 2012. There was a fault on the alarm and I could not re-set it. I advised agent that property was unoccupied and therefore alarm was to be repaired as a matter of urgency. After many requests, a technician was only sent to identify the fault on the 7th ...