A technician came to my place at the end of 2012 and did some work on my alarm system. I received my invoice and proceeded to pay my account on approximately the 9th of January 2013. The invoice said that I could pay using the easy pay method at checkers. I went to checkers and paid it. I received ...
The services of ADT are pathetic. I have on numerous occasions waited for more than 10min if i am lucky for ADT to call if my alarm activated. On a no of occasions I did not even get the call. I sent in a letter to cancel their service due to this problem, they are now wanting me to pay them ...
They ignored apointments for two weeks-Refuse to put me through to a servive mannager-Charged me R900-00 rand and still no joy and in the meantime I cannot arm my alarm meaning no insurance cover??? Want to go to Monitor Net but ADT contract is still two years. HEEELP ...
We sold our house and new owners moved in. ADT was contacted with regards to cancelling our account and I queried whether we would get a prorata refund on the yearly licence fee ADT charges their customers. I emailed Audrey Combrink who never responded. I then emailed Ricky Meyer who has responded ...
Last Wednesday, 3rd April, I phoned ADT technical to ask if they could come and look at a beam which was faulty. They said the earliest they could come was Monday. I said that it was important to come before the weekend as I had a house-sitter staying. I was told that they could come before the ...
Unable to fix the alarm ADT installed within a reasonable timeframe. It took over 3 weeks of continuous phoning and visits in an attempt to fix the problem. Problem is still not fully resolved, but is at least manageable. Was then charged a call out fee (as a 1st time client) for their incompetence ...