I contacted ADT during Sept 2012 about fault in alarm system. Technician came out 5 Sept DID NOT COMPLETE REPAIRS. came back 19 Sept - 2nd call out charged. Ordered two remotes from technician at first call out. Haven't been charged for it but AFTER 7 MONTHS NOT DELIVERED YET. I have now been ...
Since Tuesday 9 April 2013 I phoned the technical department to repair the fixed panic button in our security guard room at our estate. I was told that they cannot do repairs, because we did not pay the accounts for the past 3 months. I checked with our managing agent that does the payments and ...
We had an outstanding amount of R1440 and arranged to pay over 3 months which we did finally make payment of R1880 on 7 March 2013. today we are told by the credit provider who might be offering us credit that our account is in 60 days arrears. we decided to call ADT timeously only be told that ...
I've been a client od ADT ever since they took over Sentry Security... a long while. My upgrades and maintenance has always been handled by ADT... and that is were the biggest problem is! The techinicians that sent out seem to lack the technical expertise and competence! I have now been left with ...
Just want to give a shout to Maliwa D8 and his team for responding quickly after an armed in Rosebank. With all the criminals out there, you guys make me feel safer in the neighbourhood. Thank you for brilliant response from your team. Thumbs up!! ...
Good service is a foreign name for ADT. Don't ever have a problem with your alarm system as they are so unreliable. This is the second time that I have waited at my house after making an appointment and they are so late that I had to return to work. We all have busy lives and professional careers, ...