Yesterday I had an alarm activation, I was not home so asked control room to send a car. I then beat the ADT car home as it took them over 15 minutes. I parked down the road waiting for ADT to Arrive. I phoned control room to ask which zone activated, and asked about them sending a car. They told ...
Why does ADT not have their management contact details available? Are they hiding away? YES the are! Call centre plays irritating bumpf over and over while you wait for ages to get an answer. Most irritating sales pitch on earth... Since ADT changing my radio at their request in dec 12... nothing ...
Last month I requested that I be sent a invoice or statement via email. I was told this is not possible if on direct debit. Which is a load of and against the law. I then requested that as I am out of contract that my direct debit be cancelled and my I would pay the account direct. These where VERY ...
Account MB251939. A request to cancel was sent to ADT on 7th December 2012, when the annual statement was received. Since then, on or about 6th of each month since January, a statement has been received showing various sums owed. Each time a phone call has been made to ADT, followed by an email. On ...
On the 19 March 2013 I log a complaint on Hellopeter with regards to ADT I notice that they sent a responds "We take note of your comments, these have been communicated to our Management Team, and you will be contacted by someone where they will look to assist you further. Kind regards ...
One of my properties had a breakin and on Monday... we did not get a call from ADT... when I called in to query same i was told the service was suspended on 19 MArch 2013..and they didnt know why... At no time was i ever informed of this suspension... Liezel undertook to revert to me and rectify ...