At the beginning of March 2013, my ADT account was debited with an incorrect amount. I called the call center to explain the situation so that they could correct it. It is now 40 days later and this situation is still not resolved. I have phone over 30 times to speak to someone and try and resolve ...
We are with ADT, there are currently 2 debit orders going off my bank account. I have been trying for 3 days now, spoke to Pumlani, Porcia, Olivia, Thando, Mary, even Emergency services and NO one can help me. I have asked to speak to their Financial Manager, also they keep on transferring me, ...
This is my second complaint to ADT! First was a slow response time in July 2012 - 20 minutes for a emergency call out. Now escalating premiums and I called in 3 times in this week to have my contract cancelled. I was advised somone will call me back to negotiate a better premium last week Friday. I ...
Alhoewel ek bewys van betaling aan ADT gelewer het, word my rekening vanaf Nov 2012 as agterstallig aangedui. Die betalings word nog steeds nie aangedui nie. ...
Despite a previous complaint (where I complained that I have been trying to cancel my contract with ADT since 19 March without any success), ADT is still ignoring me. On 4 April, their executive escalations officer, Sandiselwe Mazibuko, has promised that he will forward my request to cancel my ...
I have only heard good things about ADT. I live in the Bloubosrand, Randburg area and with a fairly good security company that response fast to alarm activations... I would love to join ADT though due to the good things I have heard, however I like my current security where as they allow me to go ...