Hi, I would like to take this opportunity and complain again about ADT's service. Once upon a time ADT use to respond to complaints made on Hellopeter. The response was that someone would contact the customer with the set 7 working days. The new thing is, if you complain about their service or in ...
On the 28/03/2013 I gave the rep from ADT approval to install an outdoor passive in my veranda. I was told it was necessary send a signed quote which went through on Tuesday 02/04/2013.On that same morning our neighbours house was broken into in our complex. I had requested that they try and do it ...
ADT changed banking without informing me and it has taken close on a year to get credits sorted out, when finally sorted out after hours on the phone I am back in the same position with no statements been received, an alarm not functioning properly and a call centre that has dropped 4 calls in the ...
A simple 5 camera CCTV system take 3 months to be installed, added bad attitude comes for free clearly!!! still not installed correctly and IMPOSSIBLE to get hold of management... by far the most DISASTEROUS company I have EVER dealt with!! how they are still running... only they know! RUN FOR THE ...
We upgraded our ADT security system in our home about 2 months ago following a break in at our home. One of the new outdoor beams that was installed kept going off. So we have had a seried of 3 different technicians in who cklaim to have fixed the beam yet every second day the alarm goes off ...
I am very, very unhappy with the poor service I am getting from ADT security. I spent hours hanging on the line for response and then the line will just drop or your call gets cut deliberately What I fail to understand is that they have my details and my concern but when they cut the line they will ...