I have a problem with ADT security company, I was retrenched, I paid for a full year which ended Feb 2012 and then I was told we can go back to the month to month payments, we could not keep up as I was still not working and I advised ADT they said to try and keep up with the payments, I then ...
Still trying to get adt accounts to call me re bounced debit order (now over 2 weeks ago). "They eventually sent me an sms with a number to call on that DOESNT exist. this is completely unacceptable... ...
2 months ago I sent ADT a cancellation request, a few days later Nicole called me and advised me of the cancellation amount Rene assured me she will be dealt with and when I asked how, her response was... she will be coached & trained. So now I have Rene trying to calm me, yes a very upset me ...
I receive a call to advise that my alarm at my house has been activated, as I am not at home I advise the call centre to dispatch armed response. I then get into my own vehicle, travel in peak hour traffic to my house to find the house luckily secure however no armed response. My wife accidentally ...
I report wrong billing incidents on 27th March. My account was handed to Natasha Goliath. She do a total recon on my account, arrange that I do receive a credit note, did not cancel my contract, and that I will receive an invoice and statement on a monthly basis. She also offer that I can send any ...
On 5 April got alarm activation. Asked call centre to send guard. Visitation Report said high walls & spikes. Confirmed with call centre on 8th that our profile stated ADT had access key. Call centre got someone to phone who assured me that would investigate if Call centre had notified guard ...