Good day, Due to the limitation of space on this site, I logged a complaint via ADT's website on Friday 5th April. I then received an automated email with the following response - Thank you for your enquiry, we will be in touch with you within 24hrs (excluding weekends and public holidays). As this ...
CANCELLATION OF SERVICE AGREEMENTS - N VAN DEN BERG & COMPANY DUE TO MISREPRESENTATION BY SAREL BEZUIDENHOUT!!! After many phonecalls, emails faxes NO ONE comes back to us regarding 2 premises ADT systems that is not working. We had a burglary on one of the premises and got bad news that ADT ...
It is difficult to find a company with less service than ADT. The call centre is a chaotic zoo. Calls are unanswered or dropped. Emails are ignored. There is zero accountability. No intelligible information is provided. Our account needs a refund of at least 2 months due to faulty equipment which ...
I signed up with ADT at the end of November 2012. I was told that within a few days the radio antenna etc would be installed. I waited 6 weeks and still no-one had pitched. I decided to cancel, as this was not a good way to start with a new security company. R328, 50 was deducted from my account ...
Last Thursday night it was raining, I heard an explosion & the lights went out. The result was that the alarm system was disabled & the beam was no longer working. I called ADT immediately to register the complaint & was told that the complaint would be registered with the technical ...
After a number of break-in's, we have decided to upgrade our security system at the office and on 8 April 2013 made an appointment to meet Annamarie Maclennan on 9 April 2013. Annamarie promised that we would have the quote by the end of the business day and the latest first thing on 10 April. No ...