I have not even been a client of ADT for a week and I have received nothing but pathetic service and bad attitude. I connected my security service on Wednesday 10/04/2013 and had nothing but empty promises and bad service. My service is not linked, not yet connected, my cell panic is not yet set ...
1. Poor response times to emergencies - half an hr or more! 2. Don't care attitude when answering for emergencies - operator too busy chewing gum or chatting. Have to wait for them to finish chewing/chatting to speak to you 3. Ignore instructions eg plse don't jump over the wall - ignored over and ...
We cancelled our debit order last year in October and I contact the 0861212300 telephone number every month - spending hours - trying to stop our debit order and arrange for a refund. Not only has it cost me by money out of the bank, the cost of a debit order, what about the cost of phoning each ...
Required a letter from ADT to use as motivation in firearm licence that I have an alarm and armed response with ADT. Wife phoned on Tuesday and Crystal confirmed they will send the letter. Wife phoned on Wednesday and they again confirmed they will send. I phoned today and Crystal again confirmed ...
We send a silent panic alarm, and your emergency center sent us an sms. Surely a silent alarm means someone must come and check up that we are ok? ...
I have attempted getting feedback from ADT following an incident after-hours at my business, to no avail. Incident occurred 19 March 2013. Detailed e-mail was sent to an address supplied on ADT website on 28 March 2013 regarding my concerns over the incident as well as other problems. Sent another ...