On the 10 april ADT came out to upgrade my alarm system. technician was unable to programme system correctly, so he left and never returned. Called ADT on 10 April, (REF. # 20130410010284), to assist. Same technician was sent out on 13 April. He managed to get the system working. On 15 April, ...
I consider our safety and security a non negotiable priority. ADT received an alarm activation at our business, and sent an armed response. Their armed response officer spoke to "a staff member" outside the shop and left, without positive identification and no phone calls to the business ...
We had an ADT alarm put in this year. It took 6 weeks for them to even come out and install. I begged my hubby not to use them as they have a really bad reputation. Alarm never worked properly, they keep coming out and messing it up further and we have to pay. The technicians are playing a hit and ...
I phone on the 23rd of February 2013, to cancel mty ADT armed response. I was told its one month notice. Then I was told to send a mail to some email address, which I did. I also said that I want to cancel my armed response, but keep the local neighbourhood scheme contract in place. On 15 April, I ...
I have had it with ADT Richards bay branch, all they want is to extort money from people. Fair enough we had contract with them, last year, than we moved out of the property before the contract. We were asked to write a letter and fax it through, we did that. We even went so far a to stop the debit ...
I've been trying to change my banking details for 2 days now. But no one at adt seems to be able to know how to do that, so I am being send from pillar to post, till someone just decides not to answer and put the phone down. I have emailed and still no response. Just know, next week, I am closing ...