I have been in the phone for half an hour and am getting poor results from date. I have been sent an account for services that have been paid for and in same account am charged for services done under warranty. With regard to latter the damage was burning of a futon cover by a workmans hot drill. ...
I have been struggling with ADT to get my alarm fixed for some time now. I will appreciate your urgent response to resolve. Not a happy customer. ...
We moved to a rental property. Owner wanted to keep alarm service in their name... could get no service out of ADT and was eventually advised it was due to unpaid bill. Then set up own account but after a week of testing service and getting no response contacted ADT who said their was no signal. ...
I received a call from ADT today saying my home alarm was triggered and Informed the lady that I'm not home. Having no faith in response due to past experiences I decided to wrap up and make my way home to investigate myself. I arrived home 20mins after I received the call and found my home intact ...
WE HAVE PREVIOUSLY RECEIVED A MESSAGE FROM ADT STATING THAT THERE WILL BE AN ANNUAL INCREASE ON THE PREMIUM THAT WE ARE CONTRIBUTING TO THE ARMED RESPONSE, THAT WAS UNDERSTANDABLE AS THIS WAS PREVIOUSLY EXPLAINED TO US. NOT TO LONG AFTER THAT WE RECEIVE ANOTHER MESSAGE STATING THAT DUE TO THE ...
We have a alarm system installed by ADT and asked them to come change the panic button... they arrived and did nothing and charge us R 500 call out fee. Pathetic!!! I want to cancel and change to a better provider as soon as possible. ...