I feel I shouldn't have to even be doing this, however, here goes. I am a new ADT client, and already am so terribly unimpressed. I called your call centre because I was going abroad for a week 2 weeks ago and had a friend house sitting for me, hence I wanted to put his cell number in replace of ...
I cancelled my contract with ADT months ago due to non delivery and incompetence of the company. Now months later I ran a credit check on myself and ADT has listed me for a non payment of R17.00. I have never received an invoice for the alleged R17 owed to them and now it affecting my credit rating ...
Concerned with their security my elderly parents of 80 years plus contacted ADT to install security beams linked to their existing system. The quote was done on contract 227738 and a deposit of R2500 paid on receipt number 32506 dated 3 april. On the day of installation they were informed that ...
I have contacted the call center on several occasions requesting statements on monthly basis. I was told by the consultants at the time that my account was still new and had to be handed over to a designated credit controller. I called the following month and i was told the same story again. In ...
Cannot get response from ADT to refund me as they charge myself and another client for exactly the same service to one property. Appart from e-mails and previous calls since March 2013 nobody takes ownership to solve the problem. You are not permitted to speak to senior managers as you are just not ...
ADT's service is pathetic!!! We cancelled our account on the 25th of April 2013. Therefore we would not have been clients from the beginning of June 2013. For some or other unexplainable reason they still subtracted subscription for June 2013. On the 5th of June I spoke to them with regards to this ...