I posted a complaint on 11 July with the same subject line and ADT submitted supplier response advising that they would respond, to date no response, sadly, this is unfortunate yet expected. I struggled to find my initial report as it has been bombarded by many other responses. I think ADT will ...
I bought an alarm system from ADT which they installed early January; the start of my problems: -They first installed PIR sensors not quoted for and placed incorrectly. -They damaged my walls by gluing the one sensor moved and removed plaster when they had to exchange the sensors and leaving a hole ...
I must say I am totally disgusted with ADT service. Your sales person came to see us on the 9th of July. The following was agreed: 1. That a technician will come out to install a radio transmitter - Done on the 10th 2. That a technician will come out to repair three sensors - Not done 3. That a ...
On the 24th June i received an SMS from ADT stating that the amount of R1, 121.85 would be deducted from my bank account. After phoning the accounts department and explaining that i had already paid this amount by EFT and faxing the proof of payment, this amount was still deducted from my account. ...
I had tried to cancel my ADT contract numerous times, sent many emails and called the call centre after two months of calling and emailing i was called by an agent who advised my contract will be cancelled, however i was still debited. I emailed the consultant to advise of the issue and was advised ...
I called the 086 12 12 300 number to inform ADT that we are moving and the our tenants will be taking over the ADT armed response. I was told that I need to email [Email Removed] to inform them of my intention. This was a month ago. I emailed again and received the following ticket: E93BBEE51AE4A. ...