22nd July, I booked a call out for 3:30pm on 23rd. Called at 4pm & was told that he had been bitten by a dog. Vented frustrations as nobody bothered to call to say he wasnt going to arrive & to reschedule, the phone was put down on me. Called back & rescheduled for 24th at 4pm. 24th the ...
I cancelled my contract, i paid a settlement fee on 10-07-2013 but adt decided to debit my account today. I have realised that adt has a bad customer service, there are so many complaints about this company on Hellopeter.com. Anyway they must refund the money they have debited from my bank account. ...
I requested to cancel my contract with ADT.I sent a mail with all details and called customer service. I was told that they would call me in 14 days.14 days later and still nothing. I'm canceling the debit order if I don't get response by 14:00 on 26-07-13.I don't know any other way ...
I installed an alarm system with ADT over three and a half years ago. Recently I was getting false alarms which I assumed were being set off by my dogs even though I had pet friendly sensors installed in my house. I then contacted ADT to arrange for a technician to come and investigate the reasons ...
Our alarm has been faulty for about 3 weeks, making a loud clicking noise in the middle of the night, waking the whole household. We have had technicians come in twice (replacing the battery the first time, and radio the second), and last night the problem happened again. This afternoon, when ...
I have been robbed in January 2013 and again in July 2013. Both robberies, ADT failed to get a glimpse of the robbers even though the alarm was activated - ADT claims they were on the scene within 2-3 mins. The cops claim it was impossible as the robbers had time to break the centre security gate, ...