I live in Florida Park but work in Bryanston. I received a call from ADT call centre at 13:57 yesterday stating that my alarm had gone off. I explained that I was at work. The caller said they would send a car around to see if they could see any problems. I explained that they would not be able to ...
Having enough of ADT's poor service record I phoned their customer care line on 23/04/2013 to give my notice for cancellation. After a huge struggle I was eventually requested to send an e-mail to confirm my cancellation on their website. On the 29th of April I phoned their customer care line to ...
I got a call this morning (30 July 2013) around 01H20AM from ADT that they were responding to alarm activation. I instructed them to go and check my house and for your information they didn't go. I would like to know the procedure to cancel your contract for your poor service. I have reported this ...
I have been trying since 12 July to cancel my contract. the email address [Email Removed] is the biggest joke ever. may as well be [Email Removed] I am trying claim back fees for my telkom bill (caused by repeat calls to ADT of which non were responded to for 3 months!) and to cancel my contract, ...
I cancelled ADT's service on 31/05/2013 due to bad service. I phoned the office and they advised that they did receive my letter of cancellation. I got a phone call from Moses and he tried to convince me to continue with them (after receiving my cancellation letter) however I informed him that I no ...
I posted an updated complaint last week about a refund ADT promised me in January and still has not paid to me. The response to my complaint last week was that they would look into the matter and revert back to me. Nobody has contacted me at all, and I think that they have an automated response set ...