I wrote in Hello Peter a few months ago complaining about ADT. I next day I got a phone call requesting more details and a promise to follow up. Since then NO RESPONSE! I guess we don't count in ADT big scheme of things. No wonder every one I know is moving to Blue Security where customer service ...
Last night me saw 3 suspicious looking men just sitting there doing nothing. This car was def out of place. We drove up the road and decided to call ADT emergency response. My wife dialed the number in panic and the call was picked up by a guy. His response was very bored & instead of acting in ...
Well where do I start, I signed a contract with ADT to reinstall my system, money was deducted off my bank account unlawfully, I tried aprox 10 times a day to contact the said person, and the line was always engaged, I then called the accounts central call centre and NOBODY could assist me but the ...
On the 18th June I paid my abnnual fee based on a statement that the sent me via email on the 12th June. On thursday the 24th July my son gets a call and my accpount is discussed with him along the lines thta i have not paid. There are two issues. 1. They have no right, i beleive it is against the ...
MY house was broken. I the first time ADT took 28min to respond. I suspect that it was one of their technicians. Further more I was again broken into two months later- this Saturday . they took a Whopping 45mins to an hour to respond. Their response guard then about the time he arrived. when you ...
I have signed a contract with Heidi for security system to be activated in my new house. Heidi advised that the system is fine. When we armed the system was not arming we, we pressed panic buttons, someone in the control room advised that there is a technical problem. From the begging of July to ...