My current ADT alarm system is triggered everyday due to technical issues with the system which I rent from ADT. A technician has been to my house twice, first time saying nothing is wrong with the system and the second saying that I have a faulty sensor and replacing it. After which nothing has ...
On Friday 19 July at approximately 14h45 there was an alarm activation at my home. I got a call from ADT and I told them to send a React Officer. I left work and when I got there the officer was in my garage with the door closed and the lights on. In my garage is stored other peoples furniture and ...
I write this post, as an update on the false promises made by ADT following my complaint posted 29 January. ADT had debited my account for over a year after I had cancelled my contract when it's term ended in June 2010. I was very impressed when ADT contacted me just after the post, and offered to ...
I stayed in Saldanha, and I moved 2years ago. I have cancelled my contract about 2 years ago. I cancelled via e-mail and still received an account. I then phoned them, they requested me to forward the email again, I could not find my e-mail as my hard drive crashed. When I phoned again, the lady ...
I want to say thank you to the team of ADT last night i was home alone when i heard some commotion in my back yard, i quickly jumped up and pressed my panic button, within a couple of seconds my phone rang and the agent assured me that a vehicle is on its way, i put down the phone and put a timer ...
With reference to my Report dated 7 July, I was contacted by ADT. I was requested to send through my emails proving that I cancelled my contract but have heard nothing since then. I need to know whether my contract has been cancelled. ...