Yesterday I experienced another break-in at my property. I pay approximately R900 per month as a private property owner to ADT per month. This includes an armed response service. Yesterday ADT responded after the panic button was pressed at my property. The break-in was in progress, my gate was ...
On the 13th of May 2013 I received a text message informing me of too many alarm call outs during the month of May and a debit order of R200.64 would be made on the 1st of July 2013. I had on numerous occasions informed ADT that the reason for the call outs is malfunctioning of an external beam ...
The ADT radio they installed wasn't sending a signal to them when alarm went off. I logged a call with technical dept & they told me they can only come after 3 days. I had to leave with that even though I was a fully paid client who was not getting response. They promised that a patrol car will ...
30 Day notice of contract cancellation was sent to ADT on 25 February 2013 and an acknowlegement of receipt was received. Needless to say, like so many other similar ADT customer complaints, my contract was only cancelled 4 months later or so I hope, waiting in anticipation to see whether another ...
ON 6TH JUNE 2013 I SEND MY BANKING DETAILS TO A LADY FROM ADT SO SHE CAN START MY REFUND PROCESS. I WAS TOLD IT WILL TAKE 5 WEEKS. AFTER ENDLESS PHONE CALLS TO ADT AND AFTER ENDLESS PROMISES I'M STILL WAITING FOR MY REFUND. ALL OF THEM PROMISE ME THE SAME THING. SIR YOUR REFUND WILL BE MADE ON THIS ...
Over a year ago i was retrenched and could not afford to pay so i cancelled the contract. Adt came back to me and offered a deal no charge for 6 months. They then sent me three options that i might be able to afford. The gentleman who offered me never came back to me to find out what offer i could ...