I am being sent SMS every 2 days to check an alarm which is no longer linked to ADT. which was signed for by previous tenant who left 2 mnths ago. We have no written contract or signed agreement with them. We have called to inform them every week for 2 months and they still send us SMS to check the ...
What a bunch of croc. I called ADT in because my alarm stopped setting. While logging the call I asked for some wires to be replaced as well as some damaged wires to be fixed. They came badly fixed the damaged wires and put back the old wires i wanted to be replaced. Over all a bad job was done. ...
For the lst almost 5 months, our alarm has been faulty. screen shows, windows & doors are open, not ready. if we set the alarm for "Stay" it goes off every so often. I have phoned several times, they take my number and will get the technical dept to return my call. never happenes. ...
I e-mailed ADT on the 30 July 2013 to cancel my service, as I have sold my house. I received a ticket no. (Ticket: E8D23F851B27C Re: Cancellation). I received NO feedback or confirmation. I sent a 2nd E-mail on the 5th Aug, but still no response. I then called on the 19th Aug and was told that ...
I called 2 weeks ago advising that my account was billed incorrect, and to date, i have not had contact with anyone from adt. i called today and held on for 1 hour, not only to be asked 3 times for my info, but when i explain to the individual what has happened, they transfer me to someone else. i ...
This is my 3rd complaint about ADT security company. I have indicated that it's been more that three months since I requested ADT to refund me premiums they debited me after two months of cancelling the contract. To date I haven't received my refund! last week someone called me after my complaint ...