I have been trying since 15 April 2013 to cancell my service with ADT. I have sent Faxes, Emails, made phone calls, etc. They refuse to phone me directly, just send SMS saying I must contact call centre. Been there done that... They just keep deducting form my account every month. I took out my ...
ADT charges exorbitant fees and provide zero service. When attempting to cancel due to lack of service delivery, they insist on holding you to a two year contract period. This company needs a wakeup in terms of understanding the Consumer Protection Act. The most frustrating experience of my life ...
I called and asked for a technician to come to my house to change my remote access as i had my handbag at Woolworth s and my house keys were in my bag. i was assured that i would have someone come out yesterday - as to have my house secure for the night. This didn't happen, now one called first ...
I called to cancel my service. I was advised to send an email and then someone will contact me. I sent the email and got an auto-response with ticket number: EFD010A52FD16, saying someone will get back to me soon. I have been waiting for 3 days now and still no call. Please call me asap. ...
THE FIRST COMPLAINT WE WROTE ON HELLO PETER THE ADT TEAM WAS SO SURE OF THEM SELF'S THAT THEY WILL HELP IS GET TO THE BOTTOM OF THE R180000.00 LOSS, TOW INSPECTORS WERE HERE TO HELP SORT THE PROBLEM, THAT WAS TOW MONTHS AGO EVERY TIME I PHONE THE NUMBERS THE INSPECTORS GAVE US THE PHONE KEEPS ON ...
I require urgent assistance /response. I have been informed by an ADT technician that the alarm system was fitted in the wrong part of the house, my bathroom. On 2 occasions i requested it to be moved but was informed that i would have to pay for them to move it and was told that the installation ...