I have a contract with ADT for my alarm and armed response. As the contract is coming to an end after 3years, I am required to pay in R3500 if I choose to purchase the rented equipment. I have contacted ADT in April of this year and was sent an email with a letter confirming the payment. I ...
Had a break in 8 Aug, need a buffer report for insurance settlement. Took one week for a technician to come out and download report - however he cant do it because we do not have a phone line (ADT did not mention that this is required). Now they have to replace the current panel with new panel send ...
In August 2012 ADT installed a new security system in my house. December 2012 the system started malfunctioning by going off on its own. The system did this day after day but I could not figure out why. I then called ADT and a technician was sent in and he reprogrammed the system. The technician ...
Just to let you know about an incident I had with ADT yesterday. I was in Knowles waiting to pay for my groceries when I got a call from ADT saying that my alarm has been activated. I asked him to send out a vehicle as there was no-one home, and I will meet them there. When I got home there was NO ...
So frustrated! We are currently renovating our house, which makes me rather anxious with regards to safety, anyway our alarm went off while I was out and when I arrived home with the dog and my toddler, ADT was parked outside. So I asked the security guy if there were any issues that he has noticed ...
I would like to complain about the terrible service that I received from Adt. I have phoned customer service four time's. I've been with ADT for a few years now and have never seem a patrol vehicle in my area. I have also complained about the slow response time. I did also mention to the consultant ...