A couple of months ago I experienced a problem with my alarm system that failed to communicate with the control centre. A radio was replaced and he informed me that this was due to some frequency change that happened. For months after that I received constant SMS messages informing me that ADT did ...
I phoned ADT to cancel my policy after I investigated other options in my area. They then extended the offer to reduce my current monthly payment by 20%. The operator said that I would be contacted shortly to finalize the reduced rate. Bear in mind that this is after she kept me on the line for 13 ...
I had a contract with ADT in 2008, out house got broken into and ADT only contacted me an hour later and when i got to the house the security representives were cool calm and collected. When i signed the contract with ADT i know that they should respond immediately to the alarm going off. The had ...
Last year I had a alarm fixed at my property, and I paid by EFT transfer. This was in December. Starting January I kept receiving bills for this amount. I have sent ADT various times the proof of payment. Recently a lady by the surname of Mathebula phoned me to request the proof of payment, which I ...
In this day and age, crime being so rife in your neighbourhood. I can definately recommend ADT security for their exceptional service. I called through to switchboard and requested a escort within 10 mins, Derrick was at my house before that, he ensured I was safe and introduced himself in a very ...
My statement reflects an outstanding amount for a technical call-out on 14 December 2012. I had some upgrades done to my alarm system during December for which I paid upfront. When the technician first arrived, he did not have the all the requested components with him and he had to come back on 14 ...