ADT advertises bmo email - service calls including free battery for R435 VAT Incl. I made booking and was asked how I would pay. I stipulated that I will do EFT. On day of service call (5Aug) I was issued with an Invoice of R552.90. I queried this with technician and he just replied "that is ...
I have sent through my first e-mail on 25 June 2013 @ 09h05 to request a refund and the cancellation of Mr Basson's ADT Contract (BAS00066) because of poor service delivery. After this initial e-mail I have send many follow up e-mails to sort out the refund issue. Herewith a list of the dates on ...
Good day, we have sent a letter of cancellation to ADT on the 31st of July 2013. The cancellation has not yet been proceed and no feedback. I call ADT twice weekly and only answer I get is the request has been sent to the cancellation department. Our new security company must switch over and I need ...
Paid ADT last week of July to upgrade the alarm. Took 2 weeks for them to come out and tell me that the quote was not correct and that another quote was needed. Waited 3 days. No response. ADT didn't follow up. I had to phone them. Took another 5 days to get another quote. Now that I've paid the ...
We are moving home, and so we had to move our ADT alarms system. We paid ALMOST R5000 for the move of the alarm, and the service is just TERRIBLE! First we get called confirming our time and date, their technician then arrives a few hours earlier than agreed on, so we tell him to come back at the ...
After I placed my complaint on Hellopeter I was astounded at the response I received. They despatched an experience technician to try and sort out our problems. Through no fault of the technician the quality of the cameras are not what we expected but we are hoping that this will be attended to ...