Thembani incorrectly quoted on installation/missed critical items/contract not compliant to CPA/installation done 29 Aug 2013, technician was great BUT explained that passives where not pet friendly, the external beam installation poorly positioned, during the day when you wish to set the alarm on ...
I had a burglary in May where the alarm went off & panic buttons were pressed & ADT didn't show up. A week after the incident, (after laying complaints with & no assistance from ADT to rectify the situation), I appointed a new security company (who assisted in that same burglary that ...
After numerous phone calls, emails and a hellopeter complaint, I have still (10 sep) not received any refund. Despite being phoned within 24 hours after the complaint on hellopeter, more than a week passed the refund has not been done.. I fail to comprehend why it would take so long to give my ...
I refer to your statement of 3 July 2013 where it reflects that we owe an amount of R933.65. THIS outstanding amount has been communicated to VARIOUS of ADT staff as to an erroneous amount been debited to our account. We did have a problem with our system BUT your technician came and replaced a ...
It has been nearly a week and a half since I've contacted ADT to cancel my contract. I have followed up on three occasions (once over the phone and twice via email) but have heard nothing from ADT. In addition, the company now claims that I have a two year contract with them and wants me to pay a ...
I called ADT on friday 06.09.2013, to report that my garden beam, is faulty (onloy installed on 01.07.2013) I was told installer would come back to me that afternoon.By Monday 09.09.013, I had as yet not heard anything. Tuesday 10.09.2013, I called at 08h00, email were sent to installer by ...