I have been onto the ADT website 3 times and asked for assistance from technical department to come in and re-activate the existing alarm system in the new home I have just moved into. 3 requests for assistance sent, no reply, no email. Nothing. ...
Since Friday I have been trying to get service from your Durban branch. I am now taking my complaint to Hello peter, service like this is absolutely shocking! I moved into my new home 2 months ago. Upon moving in I called ADT and requested for a sales person to come and assist with a quote. I was ...
This is the second complaint about adt not refunding my money and not caring about my situation. I don't understanding their logic, ie.they took my money R2900-00 for an installation that was cancelled, so the right thing to do is to fully refund me immediately, not be dodgy about it. The salesman ...
ADT performed maintenance at my house in Nov 2012. The account was settled in February 2013 and the confirmation was send to them in February and March of this year. Still they debited my account on the 30th of August for this amount. Since then, I have made numerous phone calls to their call ...
We requested ADT to move some sensors in our house on or about 17 April 2013. We received a statement and immediately paid by way of EFT and e-mailed the PoP to ADT Security Cape with the correct reference number T758934. Late August 2013 we started receiving SMSs for an unpaid bill. Numerous calls ...
Still awaiting promised call on 29 Aug 13... 0845150346.. ...