We have armed response from you. We thought it to be the best company to look after our welfare. It look like we have made the worst mistake of our lives. On Friday 08/019/2013 at about 17:00 my kids phone me that someone is busy at the back fence. I told them to press the panic they did that. I ...
I decided to cancell my contract with ADP as I was moving from Vanderbijlpark to Potchefstroom to go into a old age home. I send a cancellation letter to the Customers Care Center on th 28 August 2012. I did not receive any respons except that the premuim still went off my bank account. My daugter ...
Sometimes when our alarm is activated accidentally, and you try and call in to the call centre to advise them that all is in order, the calls are: 1. Not Answered; 2. Dropped; 3. Phone lined are not working. This has happened often in the last few months and despite numerous telephone calls to ...
I pay my monthly fee without prejudice every month I now get an sms to state that I have had 5 responses and so there will be no more armed responses this month!!! Surely if I am paying my fee I should be able to have armed response when ever I need it. This is the reason I am cancelling their ...
Firstly, I AM NOT AN ADT CLIENT. So please stop sending me countless sms's to test my alarm. Secondly, stop spamming me with your special deals, no matter who good you think they are, I'M NOT INTERESTED. Have a great day now! ...
Since I have been with ADT (4 or 5 year) 80% of the time there is a problem. I have phoned and requested them to change my cellphone number to my new one.. But each time they phone my cell number which does not exist??? When I had 4 armed men trying to gain access to my house ADT never called me, ...