I have a serious problem with ADT, I had 2 buraglaries in less than a year and my valuable possessions were taken. in the first incidence ADT took 45 minutes to respond, and the second time the same happened. I tried to call the call centre/ head office to report the 2 incidences, and was told that ...
Today is exactly one week later that I signed a contract with adt and to this point still have no activation on my system. I called on Wednesday, Thursday and on Friday last week to find out what the is going on only to be shunted from one person to the next. On thursday i called the rep that i ...
I have been struggling for months now to get invoices rectified so that I can make payment for technical services. I have been charged for several call outs, even though it was the same problem that wasn't fixed in the first instance. I send emails and it gets read on the same day, but response ...
I am very disgusted with my experience with ADT. As a new client I was informed that my contract will be effective the first of October 2013. On saturday 7th September I got a sms from my bank notifying me of a debit of R150. I then contacted the call centre and they told me its an admin fee. ...
I have written a few complaints about ADT and I see I am not alone. Today my alarm went off, my husband forgot to push his button on his remote before opening the door. ADT responded right away... The call came through at 16:40pm and low and behold ADT arrived at my house at 15:59pm, this is an ...
My bank account was hacked and I changed banks and refuse to have debit orders deducted from my account. After numerous calls to ADT which keep you on the line for 45 minutes and despite several emails, they just don't respond. However they are very quick to telephone you and threaten you with ...