I re-signed a new contract with ADT on 07/08/2013 and was billed twice this month and none of the amounts appear to be my agreed sub or an adhoc fee of R 142.57 which I had agreed to. I have called the billing department of 3 occassions and was promised eash time that someone would call me back ...
So i signed up for the ADT armed response service, sales came to my house and told me you get the first two months free and on the contract which i signed it was stated first debit order to go off in November only, low and behold it was debited in September for which i did not budget, after trying ...
My Mom, Paulina Konopi, who is your customer gets no response whatsoever for any activation at her house, 3403 Taylor Park in Zamdela. I need the area manager to call me Mary Konopi on 0780509618 with a list of activations over the last month i.e. 8 Aug - 8 Sep which registered at your control room ...
I have been a client of ADT for over 5 years. In the past 2, 5 years I have had consistent problems with my alarm system getting false alarms: 1. I have had ADT technicians out at least 10 times over this period (often with these technicians arriving when not scheduled or without contacting me ...
I have emailed ADT on 5 occasions querying a billing without eliciting more than an automated response. Tried phoning on several occasions & been cut off when going through to a supervisor. They refuse to provide an email address for a local director or anyone senior. Speaks volumes when the ...
We tested our panic button today, and no one responded. After 20 min I tried the panic button again. After a few minutes, the control room called. They put me through to the technical department, who said we have a delay in our signal... how is that our fault or problem? When we have an emergency, ...