Failed to deliver the service as per the contract. After deciding not to pay unless installation was done correctly we were told that we were going to be blacklisted. We escalated the matter to Nadine we were told that there is nothing she can do about this. Then Heino threatened us further to come ...
My alarm went off last week while I was in the house but no one called me, I called call center twice as I was informed I need to do a test, after the test I called call center again as I didn't receive any sms to inform me the alarm was went off, the call center said they will send the technicians ...
On 30 September I had built in cupboards installed in my one room the sensor was cut off buy the installers or they could not complete the job. When I arrived home, the ADT alarm system was plugged in but everything was off, I called the call centre to ask them why I was not alerted that wires to ...
I find it absolutely disgusting that ADT charges a R3000 penalty fee for cancelling my contract with only 8 months to go. If you take my current debit order of R285 x 8months it's actually less than the fee so I may as well have stayed on if it wasn't for the fact that I have to relocate. NEVER ...
Lodge a compliant at ADT to come ad repair the alarm system that is currently malfunction. ADT then gave me a reference number 19722115 and promised to attend to the problem on 30 September 2013. this in the first place is 5 days later. what type of security is this that can only fix your alarm 5 ...
I have sent through my cancellation letter to the accounts department and I have requested that SOMEBODY confirms receipt of cancellation. I have since tried phoning and I've been holding on the phone for more than 10 mins before giving up. PLEASE GET SOMEONE FROM YOUR DEPARTMENT TO PHONE ME BACK ...