The worst security company ever. We had problems with our alarm installation since day one. They send out there technicians several times, and then the alarm will be working for two days and off again. The last time the technicians told us that there are rats in our roof eating the wires. If you ...
I asked ADT to come and alter the direction of one of my beams. I was told the call out is R469. A tech came out (20 mins late). Took two minutes to adjust the Beam and I asked him to make a list of what beam no. Was for which area. I then left for work. On my return I found a bill for over R1200. ...
I am still waiting for management to call me back. I also would like to cancel my contract. forward me the cancellations department. There is no service with ADT. Please come and remove your radio. ...
I have been with ADT for 15 years. In Aug 2012, I moved and had to change my address. After spending weeks trying to sort this out, I finally got billed per debit order on my correct account. ADT however did not bill the full amount in December 2012 from, but successfully billed me every month. I ...
I was rather disappointed to see that we were charged for the brand new alarm to be repaired. A day after installation, the window sensors stopped working. It took us over a month to get someone to come and fix this. We phoned repeatedly and logged an incident on the website, but nothing. Everytime ...
I received an SMS from ADT informaing me that an amount was outstanding on a old account. I immediately called ADT customer services to query and was told that to ignore it as there was an account error. I asked them to send me a counter SMS to tell me so. I got no SMS just a surprise deduction ...