I gave ADT one months notice that I am terminating my security contract with them on the 30th of June 2013 - despite this they continued debiting my bank account with their monthly fee. Despite numerous e-mails and telephone calls they have still not cancelled the debit order. ...
I work in a store in canal walk, and the service from ADT has been terrible. We have phoned the company to set up our alarm after changing owners recently, (about 3 months ago) and our alarm still does not trigger in their head office when set off in the store. One of our staff members also ...
I sigh up a contract with my local security company in January this year and pay them directly, they in turn use ADT for response, since day 1 I have beef double charged by ADT, I have logged a complaint every single month since March and is promised every time that the problem will be fix, I have ...
I have struggled to cancel my monitoring service with ADT since mid May - despite several emails and several (unsatisfactory) phone calls. It has finally happened this week, but I would hope now to receive a refund of the direct debit taken off my bank account in AUG and SEPT as I have proof of my ...
So we all know ADT over charges us on the so called radio license fees, yet to top that they deduct money over and above the agree amount on the contract and then say oops sorry. I have a service for R 220 per month that Goes of by debit order, so on the 27 of September they take their R220. Just ...
On Monday, 16 September 2013 an email was sent to ADT regarding the incorrect monthly deduction made at the beginning of September 2013 (R374-00) instead of R295-00. A Ref. No. EDB 553 752 E218 was provided & to date no response has been received, knowing that the next deduction is due next ...