Called the technical department of ADT security to tell them that my key pad was faulty and that I would like to change the # I was using to arm the system as the # I was using was not depressing. The person I spoke to in the technical department told me that a technitian would have to come at at a ...
On 29 October 2013 my alarm and beams were acticated by robbers breaking into my property while we were away. It took ADT (who has dedicated vehicles in my sudurb) about 15 minutes to respond to the alarm activation. As a result of the poor response from ADT, the robbers had enough time to goods to ...
I am beyond angry with ADT. I have previously been harassed by guards who arrive hours late, while I am in the shower and then peer into my bathroom windows, shout at me or point firearms at me, but this is the absolute last straw. A guard came onto my property today and moved my garbage bin and ...
I cancelled my ADT service in writing in January 2013 giving one month's notice. I was told by ADT's retention staff that my service would be cancelled. I never thought about it again until I noticed in late September than I was still being billed. After 4 calls to their call centre and even the ...
Recently ADT has been to my property many times as my husband and I have not been in town. upon calling I am told that a panic had been pressed yet no one was in the house.2weeks ago the alarm went off, which i asked ADT to go and check and revert. They phonedsaying all was fine. when i asked if ...
I sent through a letter of cancellation on Thursday 12 September 2013. I have had endless problems with ADT from day one... I had my system installed - 4 months ago, which I paid for in CASH. I am now wanting to cancel because the responce time is 1 hour and 20 minutes (and for many other reasons), ...